If you have any queries about material which appears on our Website, please e-mail hblaw@henribrandman.co.uk. Our postal address for correspondence is 71 Wimpole Street, London, W1G 8AY.
If you are a client who wishes to make a complaint about any aspect of our service to you, then please write to Henri Brandman, setting out the details of your complaint.
You may also have the right to challenge our fees by applying to the Court for an assessment of a bill under Part III of the Solicitors Act 1974.
What to do if we cannot resolve your complaint
The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.
Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:
and
If you would like more information about the Legal Ombudsman, please contact them.
Visit: www.legalombudsman.org.uk
Call: 0300 555 0333 between 9.00 to 17.00.
Email: enquiries@legalombudsman.org.uk
Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ
What to do if you are unhappy with our behaviour
The Solicitors Regulation Authority can help if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.
Visit their website to see how you can raise your concerns with the Solicitors Regulation Authority.